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I could see getting a partial refund instead of a full one.

Otherwise, why even try to find an a/c tech at night, if you know that it won't make a difference?

So, you'd be happy if another guest decided to leave at 2am one morning and pay you only 50%? You're charging a nightly rate, not an hourly rate.

You're arguing a different point. The refund is because the beach of contract was only for a specified time. A total refund provides no incentive to attempt to rectify the situation.

Does that matter? Because there was no work around anyway. Sure they tried to find an AC tech, but ... haven't, so no AC in 80 F (26.6C).

A partial refund would incentivise we-tried-our-best problem solving.

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