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I work for a place that has "unlimited PTO" and must say I'm not a fan. You have employees like me who fear taking off too much getting yelled at by HR to take more time off (but how much more??). And on the flipside the higher ups make snide remarks about people who take 20+ days off. From my understanding unlimited is code for in the high teens.

I wonder if you have operations in Europe.

Standard here in Spain is 30 days off (including weekends and bank holidays). Most companies just offer 22 working days. I worked for one that offered 24.

No we are just a local office in the US.

Unlimited PTO means you're at the mercy of the company, pretty much. I am lucky to work for a company with unlimited PTO where most people take 4-6 weeks off per year. Other places are far less lucky.

It would be nice to have a written expectation, but that kind of defeats the purpose!

I don't work for a company with an unlimited time off policy, but I've read (and agree) that the best middle ground is unlimited PTO with an enforced minimum.