> I shudder to think about limping back to a trailhead with no more water in my backpack, only to find a car that would not start. Or getting locked out and marooned in Death Valley, perhaps with medicine trapped in the car.
Yep, "car died at the trailhead" is hardly a novel or Zipcar-specific problem. I've known plenty of people who camped for few days, packed up at dusk, and found themselves with a dead battery and no one around to jump it. Taking a Zipcar with essential medicine into Death Valley is a scary thought, but it's recklessness in a dangerous place rather than some esoteric flaw of Zipcar.
It's a shame, because there are real issues here. Lacking a physical carkey is a real drawback that means you can't wait in your dead car or open the hood to jump it. Having your car die in the woods because you exceeded your reservation time is bad for the user, the next user, and the company. But the article spins those narrow issues as life-or-death flaws, conflates "dead car" with "Zipcar broke", and puts "Zipcars normally work without service" down in paragraph seven after implying in paragraph two that this is a consistent problem.
How is that clickbait? Even the subheadline is a pretty fair description of events: "In an area without cellphone reception, I was unable to open the car."
And yes, I would have read it if the subheadline was instead something about modern cars that weren't zipcars that causes this to happen, because it's never been possible with a car I've owned and is pretty interesting.
I had totally overlooked this myself, thanks. If Zipcars without service are constantly phoning home and running down the battery, that could make the issue way more common, and explain why regularly-serviced cars still die on people pretty often. It would also escalate ZipCar's role from locking the car when the battery dies to actually killing the battery.
Beyond that, I do wish the social tie-in hadn't just been a line about networks failing us, but a more substantial look at the limitations of relying on power and data access. It's not just a sharing-economy issue; wholly-owned IoT devices, keyless-start cars, iPhones earbuds, etc. increasingly lack analog fallbacks. They're not just neglected when designing cheap IoT goods, they're being stripped out of existing products like phones and keyfobs for sleeker design.
It's a topic that's been on my mind a lot; whenever I travel abroad or to remote bits of the US, I notice that an increasing fraction of both services and products aren't viable. Beyond my inconvenience, it makes me wonder what will happen in 10 or 20 years. It's not uncommon to go somewhere remote and see everyone using the previous generation of products, either bought used or sold off cheap as they aged. But that's going to be increasingly impractical as those things demand nonstop data access.