> The vast majority of customers want an app store with tighter controls, and both Google and Apple provide it.

Tell that to the millions of people who installed Fornite mobile outside of any app store.

Most people don't care where their software comes from at all.

The reason there are complaints about the app store is because both Apple and Google are capricious and inconsistent with their application of their rules, and have no problem pretending their strict rules need to be enforced, but then allow apps that break their rules with adware or spyware on their app stores.