I'm one of the many, many people that got screwed by Google in a similar way with their Adsense program. A long time ago it was. Back then there were actually people who communicated with you about it, at least that was my experience. But it was still stupid.
I was running Adsense on a website and got a message that I was not in compliance with their policies. I emailed and got a reply that it was because I need to make sure the ads are clearly separated from the content. I replied with a link to their own guide on how to "blend" ads, which I thought I had followed pretty closely. A person replied and said "That's not what we meant". WTF.
Another time on a food blog I had an article with a title that included the words "Chocolate Fetish" and a photo of two fully clothed women pouring chocolate on each other. I got an email that I was in violation of their policies with a link to that page. I emailed back and asked why. A person replied and said it was adult content. Double WTF.
So yeah, it's been stupid for a long time. And now days it's just all automated stupidity. It's pretty obvious - don't trust your business or anything else to Google.