Source: I am one, as are many of my friends in Seattle.
Source: I am one, as are many of my friends in Seattle.
I had been driving BMWs for the last 10 years and while it hasn’t always been trouble free, they’ve treated me very well and either given me loaners or paid for a not cheap Uber to work.
The two biggest problems are no superchargers where I vacation in Florida and parts issues which include fixing manufacturer defects.
Everyone wants to buy that replacement part, leading to a shortage. At the same time, Tesla doesn't want to increase production of the faulty parts - in fact, they want to reduce production so they can redirect machines to making the new, better part. But it takes time to understand what was wrong and to design and test.
Overall, I think the key to solving it is latency - within days of seeing a part fail, they need to get the redesign out to the factory, so at least new cars with the faulty part aren't still being produced.
These seem like obvious problems to anyone in manufacturing, especially in the auto world. The fact that Tesla didn't foresee them is scary.