What online store exists today, where I can be guaranteed to buy quality things? Do they no longer exist?
What online store exists today, where I can be guaranteed to buy quality things? Do they no longer exist?
For a long time now it's been obvious they have brands make "special versions" of many products for walmart which are lower quality and cheaper.
Now they are offering free one and 2 day delivery on their site, but I just don't want to go there for fear that I'll end up getting what looks like a "good deal" but what I'll actually get is a worse more cheaply made product.
And like you I also avoid Amazon now for many things for fear of getting knockoffs. Most electronics and chargers/cables and things like it. Between their issues with commingling inventory from multiple sellers and 3rd party sellers basically having completely broken their review system (it's exhausting having to weed out the fake reviews from the real ones every time I'm looking at a product).
Amazon is quickly becoming another site that I'll start avoiding at all costs. I've started looking for replacements for many thing I buy, and once I've switched i'm really unlikely to go back just like how I'm basically never going to go back to Walmart because they burned all my trust.
It's not fool-proof and I still find myself buying only cable brands I trust (I don't mind overpaying for peace of mind when it comes to that). But the likelyhood of fakes (imitations of legitimate brands) is much lower, in my opinion.
eBay could easily fix this in the common case where bulk sales are involved simply by adding a "Show feedback for this item only" feature. But they care even less about providing effective search tools than Amazon does, which is really saying something.
Regardless of the question, the answer from the customer's point of view should involve more transparency rather than less. None of the major online retailers seem to agree, least of all eBay.
I'm in Canada, and increasingly I'm buying direct from brick-and-mortar retailers w/ online ordering and delivery.
Best Buy, Staples, Walmart, the Apple Store, the Microsoft Store, etc. BB's site does have third party sellers, but the website has a useful, clearly marked toggle labeled "Best Buy Only" which I always click. Walmart's search function is terrible, but once you locate the product, you can usually pick it up same day or have it delivered to a pickup point in a couple of days if you live in a city.
the situation with usb-c is particularly bad, but I don't think there's ever been a time where you can just blindly buy tech and expecta high quality product. you have to be willing to do at least some research.
It seems in the last year or two Best-Buy has wised up with their Insignia brand, but it used to be all you could find was $40 Monster Cable and the like in their stores. Using Amazon was saving quite a bit more than a few pennies.
Up until the moment they started intermixing stock from third-party sellers in with the stuff "Ships from and sold by Amazon." It is this change all by itself that pushes me away from using Amazon. If I could just opt-out of the third party sellers I would, but I can buy a product ostensibly from Amazon and still end up with a fake.