Familiar = you've used it already and know how it operates.
Intuitive = it's new to you, but it's function is based on something you know and lesrning this requires very little of you.
Intuitive = it's new to you, but it's function is based on something you know and lesrning this requires very little of you.
Nothing is technically intuitive and in that regard I do agree with you but I think you are missing the forest for the trees. Everything humans ever do happens within a certain context. There is no fleeing that. And you can call interfaces respecting that context familiar but it also wouldn’t be wrong to call that intuitive.
In that way the distinction you are making up is a very gradual and almost completely meaningless one.
I’m not married to keeping on using the word “intuitive” but I do think it’s also not wrong to use it and especially shouldn’t be followed up by pithy, meaningless (= don’t tell you anything new) dismissals because of that word use.
for example, using the scrollbars in the browser chrome provided by the operating system are better than hiding them and implemnting some custom "intuitive" scrolling mechanism.
In my opinion, the use of the work "intuitive" in UI design is a misnomer, when the designer actually means "subjective to me the designer"
The intuitiveness of an interface is an empirical question. Whether it works or not is not some subjective fact.
The Venn Diagramm for “intuitive” definitely includes “familiar”, it’s just a more generic term where other factors except familiarity can also play a role.
Do you have any examples of someone pushing for something completely novel and unfamiliar under the banner of intuitiveness? That seems like something that doesn’t happen.
Your viewpoint on this just seems wholly weird and just doesn’t ring true at all. People abusing the term “intuitive” doesn’t make it useless.
(Plus, just for a moment going back to the article: This article does not argue for custom scroll bars or anything even remotely similar to that.)