Documentation is essential. How things work is an important thing to document. Ideally it should be in version control and be generated from the code, because then it's less likely to go out of date. It still has problems (What do you do when the code and the documentation disagree? Which is correct?), but they're not as severe as the problems that arise when there is no documentation at all.
What is less useful is having comprehensive documentation for those things that are yet to exist. Writing a few hundred pages of specification and handing it over to the dev team is waterfall, and it is _this_ that the Agile manifesto signatories were interested in making clear.
I'd fix it with strategic DDD - I'd develop at least a "ubiquitous language" (or a UL): I'd get others to work with me on having clear terminology and making sure that is used consistently both in user stories and in the code base. That's table stakes.
I'd then event storm the contexts I'm working in and start to develop high level documentation.
Even at this point relationships between systems emerge, and you get to draw circles around things and name them (domains, contexts), and the UL gets a bit better. At this point you can start to think about describing some of your services using the UL and the language of domains and contexts.
By that point, people should start to click that this makes life easier - there is less confusion, and you're now all working together to get a shared understand of the design and the point of DDD is that the design and the code match.
The first part (all 100+ pages of it), of the Millet and Tune book on DDD will pay you dividends here.
If that doesn't work, look around for somewhere else to work that understands that software development is often a team sport and is committed to making that happen.