But working on “more important” problems, particularly abstract ones, while the basics fail is precisely the complaint about architects:

They’re so busy with their “more important” issues, that the whole thing fails in practice.

If they truly had organizational wisdom we could utilize, why don’t they deploy it themselves, to keep their website online during small spikes in traffic?

If their work can’t even be applied to their own organization successfully, why should we believe it will be successful elsewhere?