This seems like a pretty significant list of defects for only 85 cars. Assuming one incedence per defect, 5 / 85 ~= 6%. Thats a high rate of failure from tesla.
Hopefully damage is being incurred during transit. Tesla is still responsible, of course, but its better than having bad core processes.
Of course. But other auto manufacturers have better service / warranty service.
When you're looking at a fleet-wide deployment of many vehicles, those warranty / service agreements become more important. No reasonable business expects perfection from any auto manufacturer, they just expect warranty / service at a decent rate for any given problem.
I still think it's an open question whether it would have happened with another manufacturer. My gut feeling is 95% "yes", but design/handling/installation/testing (or lack thereof) could absolutely mean that Tesla is more likely to suffer these problems than another manufacturer.
I'm going by the basis of the article. Although you're right, your anecdotal evidence would be helpful to the general gist of the story too.
> The rental company said following a dispute over how to resolve the quality shortcomings, Tesla triggered a refund clause but Tesla disputes that it canceled the order.
Overall, it seems like a warranty issue. Quality shortcomings are common in fleet vehicles (order 100 cars, a large number of them are going to be defective). The main issue is warranty + service, to ensure that all vehicles get up to code for business use.