We gamified our bug-tracking process, and now our backlog is zero

Author here. This was an internal blog post that our PR team picked to share. They took a bit of license with the title... our ungroomed backlog hovers around zero, but of course we have lots of tickets closed as “won’t do” or “maybe someday.”

Still, the whole poker chip process for managing bug fixing and general spit and polish work has been really successful for us on the Statuspage team. If anyone has questions I’m happy to answer them :)