My mom only ever uses Thunderbird and Firefox, I've been considering converting her to Linux, which would make all of this impossible. She already knows the IRS isn't going to call her on the phone, much less arrest her.
Been there, touch screens are too weird. Many older folks have been able to pick up internetting and sliding your finger on your pocket TV Library, but it's not 100%. Heck, I don't even know that I'll never lose the plot of the details and someday just have "a computer, the second least expensive one."