Ask HN: How do you get feedback/iterate when your users speak a diff language?

I understand the problem faced by my customers well (my startup offers a credit card for the gig economy/taxi drivers/ delivery boys). 10%+ of uber drivers in Bangalore(India) are my customers already. but i don't speak the local language.

I often wish i could understand all the calls to our support and be able to just meet and talk to them better. i am picking it up better - but not as fast as i want to.

we have the ability to localize push notifications and content on our app - but still face delays in taking what is on my mind - and getting that live (especially when you have to deal with translations,fonts, etc)

ideas? do you know companies who have done this well? do you face this as well - and what has worked, what hasn't.