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Furthermore, when we have a problem, if our solution is to have human beings simply remember to do it a different way, we then have two problems.

I find this quote very powerful. I'm thinking I could re-use it. Is it yours or if it's sourced from somewhere could you share the source?

It seems like an intentional reference to this quote (Jamie Zawinski):

"Some people, when confronted with a problem, think "I know, I'll use regular expressions." Now they have two problems."

LOL That quote is exactly what I was cribbing from. :)