The data security / privacy policy is super important. I've also wanted a personal CRM for some time so this definitely hits my pain point. However, I anticipate this would become most useful when I start adding personal, honest notes for all my contacts. That's obviously a problem if this database were ever to be leaked, or (worse) subpoenaed.

I'd be much more excited about this product if it used zero-knowledge encryption for my data. Yes you can't data-mine it (and if I lose my password I'm hosed), but I'd prefer having the only copy of the decryption key.