The "everyday folks" the parent refers to--for most of us, (relatively) wealthy people with white-collar jobs living in rich Western societies--constitute some 5% of the world's wealthiest people. Most human beings living today are not in a position to blow $20 (Indian gross income per capita, per World Bank, 2008: $1040/yr) on a perk, let alone a bribe for something as simple as applying for benefits or starting a business. That's where the outrage comes from.
Education is an important part of changing that culture, and they deserve your donation.