Disclaimer: I work for Nokia, we also make big switches, I believe we have a similar licensing model for certain products.
Disclaimer: I work for Nokia, we also make big switches, I believe we have a similar licensing model for certain products.
The deployment model for grey market bit is usually on networks that run on cheap models. They'll do things like buy one of the devices through white channel market and get SW access. Then, they'll turn around and buy a bunch more grey channel devices and use the SW access to upgrade, etc. As long as the device can handle the PPS and bitrates needed, its good enough for these networks. If it dies, buy another one and let it hang until it gets replaced. There are plenty of networks that just don't care about the operational issues.. and they love to keep cisco because of talent pipeline and training ecosystem.
Anyway, running equipment without vendor support is fine. If its a config issue, the docs are okay. If it is a bug, 9 times out of 10 TAC throws a random bug ID and tells you to upgrade. Naturally, It becomes an issue more when you run on the periphery of what is supported.
It must be hell for these guys when they hit a show-stopper in old sw and they have no access to the fixed sw for their old hw.