1 - there is a Mr.No guy but, the author only knows him by reputation
2 - there is a technical problem that seems to revolve around memory
3 - the author has an idea of a solution, she actually tries as people don’t believe her
4 - her solution works, but she is told the “No” guy said “no swap” once a long time ago
Her reaction: “Did I care what he supposedly said? No.”
Why doesn’t she go talk to him ? The “No” guy could have had another solution than raising swap. He could have recognized being wrong, allow swap and learn from it. He could continue say “No” but now the author has an actual experience of it, and not just hearsay and reputation.
It seems like nobody communicates correctly in that company, the author included, and it must hurt in so many places.
Edit: fixed author’s gender, thanks