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Having met a fair number of top executives I don’t feel this is true. People at the top do care quite a bit, and put personal pride into their company being good. But all low level decisions are made downstream, and middle managers are far less personally invested. Reactions to bad press are reactions. Hard to say whether it reflects anyone’s reality.

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They are good at giving lip service but I rarely see anything more than that given. When it comes to budgets and hiring, one might say when it comes to putting their money where their mouth is, then you see how much they actually care.

Leadership starts at the top. If middle management is making bad decisions, the fault rests with their superiors.

Hmm sounds reasonable but I think not. Management is hard and information is imperfect to all actors. With a god like view you would probably conclude that there’s a variety of people who should be removed from an org for its health and performance. The top may be accountable for things, but I wouldn’t think it’s correct to blame them personally

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