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Does it somewhere have the classic about tech support finally learning after about 45 minutes that the computer wasn't working due to the power being out? He loses it and says "Put the computer back in the box and take it back to the store because you're too fucking stupid to use a computer!"

(Of course, the tech support guy was promptly fired.)

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Honestly, if it took the support guy 45 minutes to notice the cable not being plugged in...

No, it was. There was a power cut to the entire building, but the person calling thought that somehow their computer should continue working even though nothing else had power. And they only mentioned it to the support guy after 45 minutes of trying different things to make the machine boot up.

I don't see why the support guy should be fired for this. There should be limits to the depths of stupidity they should have to deal with. Computers are complicated instruments, and if someone is that idiotic, maybe they shouldn't be using a computer. You can't expect everyone to be completely unflappable no matter how frustrating their job is.

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