Show HN: {Mail~Trail} | Hacker News Reader

Show HN: {Mail~Trail}

4 pointsrog2115 comments

Mail~Trail is email compliance and search for your web-application. Sendgrid and others only allow you to each back a short period of time, but if you have a compliance requirement or need to confirm that an email was sent you are out of luck. We have been using this internally for a few months, but just launched for public use and feedback. Our goal is to see if other folks can use this service for their own use or if we are the only ones we found this to be a problem. Please sign up, it's free for now and let me know your thoughts.

https://www.mailtrailapp.com

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There is no universe where I'd route my customer messaging through an app that doesn't have a published privacy policy, company name, and links to founders' LinkedIn profiles.

For most of us, our customers' names and email addresses are at the very least business secrets, but they might also be sensitive PII.

It also wouldn't hurt to tell us what hosting you use. If you're storing these things in, say, Russia, then most of us wouldn't be interested. Some would refuse to use the service if you're in the US and they're in the EU.

Why not give us zero-knowledge storage with end-to-end encryption? But while we're thinking about that, why wouldn't we just encrypt and store our emails in our own databases?

This seems like a service that saves a decent dev team about an hour of work building an outgoing email log.

Thx @smt88. You're absolutely right regarding privacy etc. As far as saving a decent dev a minimal amount of time, that is certainly something I am trying to gauge interest on. The benefit here is beyond search and archiving, you could easily invite other folks in your org to have certain rights to find sent emails. My thoughts are that services like papertrail that exist, but could easily be handled internally.

Clickable: https://www.mailtrailapp.com

That's a good idea and I'd market the compliance angle. So far with postmark we never had to look further back than 30 days. Since all email gets saved in your databases you'll need a strong privacy policy, too. We're bound to GDPR for example and would need to list mailtrail as data processor.

Thanks, @mtmail, absolutely, I fell flat as mentioned about as it relates to detailing security of the information and privacy. If there is an interest in this service that is something I will certainly need to explain better. Thanks.

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