Neat! I have a dream - just like we have issue templates, have organization wide email templates for internal communications. If every email sent in an organization, adhere to 3 to four email templates - that would take away so much of the cognitive load of parsing each snowflake and extracting the meat out of them. As soon as you see a label in the first words of subject you know what you are dealing with - like "bug", "defect", "enhancement" - put "delay", "escalate" etc. Instead of a free form text box with no word limits, there will be more fields that enhance decision making - voting buttons, highlights like you see on medium.

The word limit will stop the mind dump and make you be precise with the focus on reaching a goal.

Some more unpopular ideas:

* A discussion would have follow up limits. Time or number. No month long threads, or 100 replies in half hours. Beyond a limit, it will automatically schedule a meeting for in person discussion to conclude on decisions

* email quotas - you can only send n emails within m hours to p persons