> Fwiw, I agree with you about speaking in person. I will say though, that I've started to encounter younger people now who will actually come right out and say "I don't do well with face to face conversations and I'd prefer to discuss this on Slack or in a Google Doc" and they somehow get management support for that.
I can't shake the feeling that the underlying reason (perhaps unconscious) GP recommends using face-to-face conversations for persuading is that these conversations are more successful at their goal than the email equivalent. This is a bad thing, in my opinion. Worse for me (who's been persuaded) and worse for the company.
Compare with advertising. The conversion rate of door to door sales is far better than a classified ad - and the reason is that salespeople are trained to be aggressive, pushy, emotionally manipulative, and force hasty decisions to get what they want. They are able to use a whole raft of techniques to get you to buy that printed ads cannot.
Similarly, rejecting decision making during interpersonal interactions has nothing to do with one's social skills. It's about recognizing one's own susceptibility to being emotionally manipulated in a conversation and rejecting that way of making decisions. Good for me, good for the company.
It's not surprising to me that the "old guard" who's learned to use these techniques in the business world for decades is a bit put off by people rejecting them outright. Then again, I'm sure there are many people who have been in business for decades who are glad to be able to let their guards down a bit with the shift to email. It's not just the young who have this preference, though because most didn't acquire these skills, they are the majority.