What is the appropriate user response? Go to Stack Overflow? Find a branded knowledge base like O'Reilly's Safari? I'm genuinely curious to know what we can do.
What most (power) users are opposed to are scraper sites that reuse other sites' content to rank higher than the original content source, and tactics like eHow uses where they have 10 different articles about how to tie your shoe, but each one has a title that matches a different long-tail version of the search query.
Again though, the issue is that Google isn't reacting to and clearing out content spam. Most likely because the sites add to Google's bottom line and a spam engineer modifying the algo to remove the powerhouse content mill sites can actually negatively impact the Google's revenue.
Also, when we complain about search quality, we're a vocal micro-minority. Most people, like you said, find these sites useful, and haven't even though about the implications of these content mill sites.
This is definitely not the reason. See my comment at http://news.ycombinator.com/item?id=2059661 for more context.
"I was referring to how Google should respond to content farms. Historically, Google has been willing to take manual action on webspam. With the rest of search quality and ranking, Google tries to use algorithms as much as we can. So the distinction of whether something is spam vs. low-quality is an important one within Google." - Matt_Cutts
Here's a good example, coming from eHow:
http://www.ehow.com/how_5908881_tie-shoe-lace.html http://www.ehow.com/how_5416121_tie-shoelace.html http://www.ehow.com/how_2076874_tie-shoelaces.html
I know you are probably asked to respond about specific spam cases constantly, so don't take this as me demanding an answer for this specific instance. However, eHow is clearly leveraging their domain authority here to scrounge up the traffic for each different long tail variation of the term "How to Tie Your Shoelaces".
The reason they're targeting each of these phrases with a different page of content is because of the data Google gives them (and all of us) about who is searching for what and how many times per month, coupled with the fact that they have a mega powerful domain which, when a new page of content is added to it that uses an exact keyword in its title, that page will rank top 5 in Google almost every time.
Therefore, the data that they're using to come up with these keywords to feed their gaggle of writers is the related keyphrases data provided by your keyword tool. Algorithmically, this should be easily detectable, as you guys have the list of related keyword data that they're using in the first place.
http://www.google.com/search?sourceid=chrome&ie=UTF-8... http://www.google.com/search?sourceid=chrome&ie=UTF-8... http://www.google.com/search?sourceid=chrome&ie=UTF-8...
Why then, are they in the top 5 for each of these keywords? Are 3+ different guides on how to tie shoe laces really necessary? Shouldn't 1 page be ranking for all 3+ of these tight variations? Shouldn't dozens of related pages of content targeting minute keyword variations be something relatively easy to detect?
Seeing multiple Adsense units on these obviously SEO-fueled pages I've linked to leads me to believe there's at least a little bit of truth to what you quoted me saying.
Speaking as someone who has worked at Google for ~11 years at Google and worked on spam at Google for ~10 years, I can tell you that running AdSense doesn't get you any kind of special consideration in Google's rankings. You don't have to believe me, but it's true. :)
By the way, I talked a bit about content farms and Google's take on them in November at a search conference. Here's a link that blogged about it a bit: http://blog.search-mojo.com/2010/11/10/live-from-pubcon-vega... . That person wrote up the discussion as "Question: What is Google doing to detect content farms?
Matt: Google historically has tried to do most everything algorithmically. blekko does allow you to identify content farms, but blekko is more human based response. Google is having an active debate about this. If you can’t algorithmically identify a content farm, is it still ok to take action and remove a site?"
The other relevant write-up was at http://www.seroundtable.com/archives/023229.html and they transcribed the discussion as "5:22 Barry Schwartz: Q: Brian asked, what is google doing in terms of content farms? 5:22 Barry Schwartz: A: Matt fed this Q to Brian earlier ... hehhehe 5:24 Barry Schwartz: Tricky, Matt's team is in charge of web spam. If web spam doesn't last long in the index, what do they do? So a content farm is the bare min someone can do to get in to the index, but its borderline 5:24 Barry Schwartz: Some people in Google dont consider content farms as web spam 5:24 Barry Schwartz: They have been a little worried about people passing judgement on sites if it is a content farm a useful site. 5:24 Barry Schwartz: Think of Mahalo, Wikia, Blekko 5:24 Barry Schwartz: Those sites provide a curated experience 5:25 Barry Schwartz: It is a really interesting tension here, they don't want to bring Humans into the mix... They will let computers do it 5:25 Barry Schwartz: This is an active debate 5:25 Barry Schwartz: May Day, at least partially, was a first pass at this. 5:25 Barry Schwartz: If you can't algorithmically detect content farms, then do you take manual action? 5:25 Barry Schwartz: This is the problem they are thinking 5:26 Barry Schwartz: So if they do anything on this, they will update their guidelines 5:26 Barry Schwartz: This is an active debate in Google and we will see where we go 5:26 Barry Schwartz: Someone asked, Matt, what side are you on? 5:26 Brian Ussery (@beussery): Matt says users are angry with content farms 5:26 Barry Schwartz: Matt said, users are not happy with content farms so he wants them out of the index."
I've never argued that running Adsense helps a site rank higher, I know that it doesn't. But I do believe that sites like eHow, who presumably make Google millions of dollars a year, are given a free pass to pursue content spam like I posted in my previous comment without any sort of repercussions that we can see. They're leveraging their domain authority and producing very low quality articles to target obscure long tail variations of keywords to keep getting that traffic.
What concerns me is "If you can’t algorithmically identify a content farm, is it still ok to take action and remove a site"...is the issue that the algorithms aren't sophisticated enough to catch these content mills from spitting out article after article of low quality, long-tail targeted traffic, or that you guys have thrown in the towel and believe that if the algos aren't throwing flags, then the sites are fine?
I posted up an example of a content mill type situation in my last response. To most people, a manual review should throw up a warning flag if the goal was to identify people targeting keywords rather than trying to help people. The top 5 rankings for each of those pages shows that neither algorithmic nor manual measures are in place to deal with such a situation.
I have 10+ content sites targeting random niches. I know how the SEO game works. I know dozens of internet marketers who have dozens of their own sites each who know how to game the algo to rank high with low quality content sites like these. It's obvious people are taking advantage of the algorithm, but it doesn't appear to be drastically improving anytime soon.
I do appreciate the time and effort you have put into your responses. If you'd like to talk privately, I would love to. I'll try and watch the video you suggested tonight.
The challenge (in my mind, at least) is how to improve the algorithms more and when it's appropriate to say "This is low enough quality that it's actually spam, and thus we're willing to look at manual action." On the bright side, we've actually got a potential algorithm idea that we're exploring now.
It's keyword variation content spam using hand written content and curated by very specific keyword data. So that seems to be a different algo trigger than a quality trigger.