>This argument is both incredibly entitled and terribly egocentric (...)
While this whole post reeks with entitlement and egocentrism - but from his perspective, so that is OK!
To me, it feels like the author is incapable of empathising with a larger user base than himself and only thinks about his benefit and how the changes affect him and how he uses the product.
>Let me be clear: when I buy a product I am paying for what the product can do for me now. It fulfils a need that I currently have. I am not paying money out of my own pocket for a faint hope that the product may do something in the vague and nebulous future.
This is simply not true. Depending on what you buy (a physical product like a bike) or a software subscription (like photoshop), you get those upgrades whether you want it or not. You don't want it? Then DONT BUY THE PRODUCT. Customers have the ultimate power: voting with their wallet. You don't like it? You go to the freaking competitor!
I understand the authors frustrations but customers have the ultimate final say in anything by voting with their wallet.