That’s unfortunate. As a small business owner, I can understand the business side of things — it can be hard to maintain profitability when someone gets promoted if they aren’t yet able to do all the skills of the job but get paid for it. I wonder if that was part of the strategy — not all the responsibility was added at once to transition?

We handle this a different way - when someone is promoted, they are given a chart of new responsibilities, expectation timeline and a small raise. Once they completely train into the role, which can be anywhere from 3 weeks to 3 months, we give a larger raise. Again this is because we cannot actually afford to pay for work not being done. It seems people like the acknowledgement, clear expectations and reward when they’ve made the cut.