"But since I flew into O’Hare on a commercial flight, like a common schmuck, Hertz wouldn’t give me the car, even though they clearly had it to give. Basically, I wasn’t rich enough to rent the car Hertz had allowed me to reserve, so they weren’t going to let me have it. Which, I don’t know. Seems like a real dick move on Hertz’s part, and doesn’t incline me to use them ever again for anything."
The author's experience with Hertz mirrors my own experiences with them. Much like using UPS, they are an absolute last choice for us. We have a saying in our house: "It's called Hertz because it hurts."