I tried using AirTable twice. It has a steep learning curve. The UI comes in the way often.

If they really have day-to-day users - they must be from the top down approach (somebody up the chain selected it) or forcefully committed ones or a have a perfect use-case.

It is certainly not for regular/most excel users.

I tried Airtable and became frustrated with their UX. Went back to the spreadsheet, also people prefer to receive them