Yep, a lot of people nowadays is using IR cameras without any calibration or understanding of the physics behind the measurement. The truth is, the camera requires an emissivity coefficient to associate the received radiation with the emitter body temperature. There are tables for different types of materials, but the best is to calibrate against a surface thermocouple or similar.
A corollary of this is, when you see an IR picture of a product with very different surfaces like rubber, shiny metal, matte paint, plastic, glass, etc. you know that almost for sure the measurement is unreliable because at most they calibrated the camera for the emissivity coefficient of one of the surfaces. And they vary quite a lot...