The Android team still doesn't get it. If I have to customize the interface to get it usable out of the box, I'm sticking with the iPhone.
Give an Android phone to your mother and see how often she calls for help (if she can figure out how!)
Give an Android phone to your mother and see how often she calls for help (if she can figure out how!)
Any product with the promise of 'simplifying complexity" has to overcome this problem, and no one has solved it as of yet.