I recently switched to desktop GNU/Linux full time outside of work, and I have to say it's really damn good now.
Mind you, I'm using a Lenovo laptop, so it's among the best supported hardware you can buy for the purpose. But the fact that there aren't more boutique computer makers selling GNU/Linux systems installed by default is an interesting statement on the industry.
I'm sure ultimately it comes down to the availability of software like Microsoft Word, but ironically having so much stuff move to the cloud is a boon in this case. With so many web-based apps available, nontechnical people can switch from Windows to a well-configured GNU/Linux system and not notice much of a difference.
With that problem out of the way, a hypothetical hardware vendor can focus on building sane defaults, a good user experience, and good documentation (good for users, not developers). Then if and when it works out and marketshare ends up in double digits, more non-web software will start to become available anyway, and/or a lot more corporate money could start flowing into established projects like LibreOffice.
Obviously the Chromebook was a thing, and you can buy System76 machines today, but the former was too extreme and the latter is probably too expensive for grandma just checking her email.
I assume the reason it doesn't exist it is because the logistics and economics of the hardware don't work out. But I wonder if it will become feasible some time in the near future.