Google isn't a startup and tends to shutdown services that are popular but on which they can't find a correct business model (e.g. Reader or Inbox) without much warning, actual replacement options, or open sourcing solutions for self hosting.
Since they're so large, that creates a discrepancy between the stability you would expect from an established company, and the "kill your babies" culture they clearly have.
Past behaviour predicts future behaviour, and so people start to notice that and lose trust, which is a problem when you start asking for significant investments from your customers (e.g. Stadia or Nest).