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Comment by bwb | Hacker News Reader

Super bad issue, just merely voicing I think they will fix it. Everyone seems to go into this shark feeding frenzy of how they are terrible and will never fix it. I get tired of that shit and merely pointing out this is a well run big company and they are going to fix it.

The mob mentality in these comments is overwhelming sometimes.

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The question is not “Will it be fixed?” but “Why is it there In the first place?” Given that the app makes a request to zipow.com to download the new installer, the auto-reinstallation is not a bug or an issue, but an intentional and anti-consumer design decision.

Yep but everyone in this community should know the answer there, we aren't perfect, we don't think about everything and we make mistakes. Then you fix them.

Too many people are just piling on without examining themselves and their own work.

You're ignoring much of the story, such as the part where they ignored the issue for months and then released a patch that they were told is ineffective.

So yes, we all make mistakes, and we should fix them promptly and correctly. Zoom did neither, and then put out that nonsense PR blog.

There's no way I will trust that company again after how they handled this.

Not ignoring, but I've seen similar from many companies we all work for. Of course, your criticism against them is fair too. And, I can also show you many companies who haven't gotten their shit together in 90 to 120 days too.

Give them some time and I think they will fix this and fix the issues that caused them to not catch this the first time and fix it as quickly as we would all like.

If you go into the bathroom of a restaurant and see cockroaches, would you feel comforted by management telling you to give them time, because they will definitely get rid of them and to not be too worried that they haven't already gotten rid of them?

Bad analogy :)

But you guys do what you want, I am getting tired of the mob mentality and extremism that seems to permeate these and other discussions. Why not give them some time and not adopt such an extreme position.

They were informed of the issue, proposed a quick fix, were told why the quick fix wasn't adequate, then went through with it anyway. That doesn't really inspire confidence in a company's security, especially not when their PR response to a potential threat is "we have no indication that this has ever happened"

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