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"We have some dedicated department for some specific technical issue like wireless, Mac or gaming console etc.They are expertise on these stuffs."

Indian English!

Not the "Are expertise" bit which is just wrong, and maybe just a typo, but "some dedicated department" and "these stuffs" are good markers. (FWIW: I am Indian, and not mocking anyone, just noting what I perceived)

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I also thought it was some indian who was on the other side. Though it has nothing to do with the bad service and response. He is just typing it off a script.

Note: Indian here too.

These two posts mirror me and my thought process exactly!

What triggered it for me was: "I am sorry for my typo" - I've seen a few of the 'cultural training sessions' for tech support call-centre shops, and that's a line straight out of the playbook..

dude! totally what i thought when i was reading the convo.

Total giveaway - "I will be happy to chatting with you all day."

nb: I am Indian and spent my last year there i.e. I know the "Inglish" dialect pretty well.

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