We don't offer root access. But we're working on customization tools that will make you forget you ever had to ssh into a server directly.
As for pricing: we're already charging a few test customers, and will expand paid plans to all beta users very soon.
As for pricing, looking back, I realize that my question may have been a bit blunt and offensive. What I was really curious to know was whether you were going to be charging "per instance", "per hour", "per instance-hour", "per package", etc. For example, is Apache+MySQL on a single machine (if that's possible) less expensive than Apache on one machine and MySQL on another? What about compared to Nginx+Cassandra? (FWIW: You don't have to answer this directly if you want to keep the cards close while in testing...)
None the less, I wish you the best. (signed up for a beta.)