( I had a rough move at first with them, coming from using another service for a decade, but they've been solid so far. )
( I had a rough move at first with them, coming from using another service for a decade, but they've been solid so far. )
I wonder if it really would be a good choice to use a registrar from another country.
Since I am not based in France, I could probably not afford to sue them in case they mess up.
So if they mess up, my leverage to get them to act is probably non existant.
Also, they're not a newcomer, but a relatively big player ( despite the lack of advertising ) and independent, not part of one of those American umbrella companies with dozens of fake subcompanies who couldn't care less about individual cases.
I am based in Asia and even here they have an excellent reputation. I happened to find them at a time they were short on hands and releasing new products, their replies to my issues were slow and I was not happy about it -- full disclosure. Yet here I am recommending.
I was contacted directly by the area manager and offered compensation in the form of free services after I complained. In my experience they are serious, and I haven't found any better as yet.
A very good UI/UX on their web service, a clear API that's usually well supported for domain TLS auth (certbot), a very complete documentation, and a good support.