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I think his "IT was a hellhole with firing about a year ago" comment referred to the industry, not Netflix in particular.

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Consider the next sentence:

"Note that IT was a hellhole with firing about a year ago. Two really good people got dropped."

The 2 people who got dropped were clearly from Netflix.

Yes. Netflix's IT group (Sysadmin's, NOC people, Helpdesk, etc) went through a reorg about a year and a half ago. Lots of change. Not all of it good at the time, but in the end it did work out quite well.

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