Of course, we agree there. Re: your final sentence, what I'm actually saying here is that this version of "kindness" may be actively harming some people in the long run. But because humans are generally bad at long-term thinking, we follow our instincts (i.e. "make this person feel immediately better any way possible in this immediate moment"). So, "kindness" isn't necessarily kind in these situations. Your desire to help is betrayed by your mind. Your actions are harmful. Think about that.