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Comment by dreamcompiler | Hacker News Reader

It's clear that Verizon broke the Internet this morning through incompetent BGP management, and they could do it again. Who holds them accountable?

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glances over at Ajit Pai

Nobody.

It doesn't need government intervention. It needs other companies to hold them accountable.

Oh geez looks like the other companies aren't holding them accountable and the government shouldn't hold them accountable so I guess they just aren't accountable for causing broad swathes of economic damage because they were lazily managing their networks.

The system works!

Absolutely. If you are a Verizon service provider customer, please call them and register your feelings on this matter. Make sure you let them know in no uncertain terms that you are considering switching providers based on their lack of following best practices.

I think that may be a little too subtle for the parent, but well done.

And will do so, once another provider becomes available in your area.

And enjoy their fantastic Super Complaint Automation Tasker system, which takes your valuable feedback and "$1 > /dev/null"

I did this yesterday, I called and expressed strong concern over Verizon's incident response and BGP security in general. I said I would not longer even want to be a FiOS customer, let alone business customer if I know that Verizon doesn't do basic prefix filtering on their BGP peers/customers.

I was careful not to berate/blame the T1 support people who have no clue what BGP is or even that an incident happened, but I tried to express the severity of the issue well enough that they would escalate a serious complaint to the network infra team.

Who holds them accountable?

Anyone working in their NOCs with thoughts of working elsewhere? Having a predetermination of "stupid and/or lazy" because of your workplace can't help employment prospects.

> Who holds them accountable?

> Anyone working in their NOCs with thoughts of working elsewhere? Having a predetermination of "stupid and/or lazy" because of your workplace can't help employment prospects.

Some people select workplaces based on the notion that they are lazy.

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