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Comment by StavrosK | Hacker News Reader

N26 have been pretty solid for me and they have a number I can call if I need something. N26 is where I keep my money and Revolut is what I use for day-to-day stuff, but I still had enough money that the fraudster managed to steal 1k :/

I have switched to N26 now.

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Sorry to hear about your trouble. For me the deal-breaker for Revolut when I was looking at my options was that it's not really a bank, while N26 is (which means deposits are protected up to 100k). So I went with them and have no regrets so far.

From one evil to the other then? I would definitely not keep my life savings in some virtual "start-up" bank.

Get a serious one and automatically transfer some money onto your fancy cards every month, if you like their service for everyday payments.

Looks like it :/ I don't store my life savings there, certainly, I just had "more" money in N26. You're right, though, I should transfer just as much as I need to them.

N26 is an actual bank that offers actual current accounts, unlike Revolut.

I know this was the case but both N26 and Revolut have EU banking licences -- as of the past year.

The reason I went with N26 is because they're German -- the German government will guarantee all savings up to €100k -- this is not the case with the others hence why Revoluts "EU banking licence" doesn't offer as much consumer protection as simply being a German bank. It just means they get more access to EU markets by abiding by certain terms.

N26 is also known to not help you when you're a fraud victim (https://heise.de/-4355970). And they're currently on a watchlist because they usually fail to prevent money laundering (https://heise.de/-4429143).

I was victim of a fraud (a shop factured me twice, then they refused the pay me back the money) while paying with N26. They helped me to get my money back, so from my point of view they help fraud victims.

N26 refused to update my name in the account when one letter changed. They requested documentation my country cannot issue, and just sending them two passports, old and new wasn't enough.

That took them more than a month to figure. More than a month of a constant email ping-pong where they were requesting more and more documents, some of them multiple times over and over.

I work there, It sucks. I can imagine being a customer

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