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Comment by Daniel_sk | Hacker News Reader

Get an account with a reputable bank. In my bank I have a personal banker that I can contact (phone, email, message) in case I need anything (you will get this privilege after a certain amount of income per month, but it's easily reached if you work in IT). I was even able to get money back after I paid for something that I never received (simple debit card). And also many people forget that you may need a larger mortage or loan in the future and I don't think Revolut will help you with this. And in the case of my bank they have a modern mobile and web application, I am not missing anything (Face ID, Touch ID, virtual card generator, retrieve money from ATM with a generated code from the mobile app, open account from mobile app...).

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Unfortunately, banks in Greece aren't in good shape or very convenient. I also just didn't think this could ever happen.

> banks in Greece aren't in good shape or very convenient

You can probably find a reputable bank with a nearby branch. Even an online-only relationship with a reputable bank, regulated by a reputable national authority (e.g. the U.K., Switzerland or France), would be a good idea.

Good idea, we have some HSBC, etc branches, I will try one of those. Thank you.

That's a shame. I am very pleased with Tatrabanka in Slovakia. They have a lot of local branches but you never need to go there, all can be handled through mobile app, internet banking or through phone (they use voice fingerprinting).

Actually I had a similar issue with my Piraeus Bank credit card being stolen while I was on a trip in Italy (back in 2011). They charged my card over 3300 EUR after I returned to Greece. Went over to the nearest branch, looked at the transactions with the representative, signed a document that I never made them and that was it. No funds lost. All transactions were cancelled in a few days, new card issued.

Keep in mind that the fraudulent transactions were similar (air tickets etc.).

It's really sad that Revolut didn't even attempt to contact the ticket vendors. This must be nerve-cracking...

It is :( Piraeus is pretty cool, their apps have been convenient. The biggest issue with me is that I can't split bills with my friends because it costs 3 euros and takes a day to send money to a different account, while Revolut makes that use case easy.

Not "1057 EUR" easy, though.

Have you checked the bank's IRIS online payments?

I have not, I wasn't aware of it. I will look into it, thanks!

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