Man deposits fake check in ATM, gets to keep the money. (1995)
goodthink.com
goodthink.com
The bank is a small, regional player, but it doesn't seem like much analysis is required to figure out that the best strategy is to offer the defrauded organization a check with an agreement that all claims for losses incurred would be surrogated to the bank. How could they be so clueless at basic PR?
Here's what bothers me the most. It was widely agreed that he was entitled to the $95,000 by a technicality. He decided to "do the right thing" and give it all back. A hundred grand of 1995 money. So why did the bank make him pay $175 to close his account?
What if he had refused?
also imo the 'bad taste' is mitigated by the fun value of telling a story where the big guy loses. going on inside edition doesn't feel significantly different from posting about it on the internet to me.
He was in the position of power, and he still let them fuck him. That's what I think is strange. (Maybe he is just a nice guy... but even then, why apply your human/human social skills to interaction with a mega-corporation?)
Apparently you haven't been paying much attention to the news lately.
There were a couple months where not much was moving forward, but his readers were still interested in what was going on. What you see is his periodic updates about a very unique experience. Fifteen years later, parts of it aren't as interesting to us. Back then, however, to read the details and background of an ongoing story that you're seeing on the news was a very unique experience, like being part of a secret club.
Fast forward to 2010: any moderately successful blog will receive 50,000 pageviews a day, but its authors will probably never receive 13,500 personal letters via snail mail.
How I learned those boxes would be too small to hold that much cash is kinda funny. I asked a teller if the bank could get me a hundred thousand dollars in cash if I needed it. The teller broke out in a chuckle and said, "Nobody's ever done that in the 15 years I've been working." "But if I wanted to, can you get me that much cash?" I reasserted. The teller's chuckle turned to a touch of nervousness and she replied, "We'd have to tell the IRS and order it four days in advance. But nobody's ever done that." "You'd have to order it four days in advance and notify the IRS?" I asked for clarification. "Yes because we don't keep that much cash on hand. The largest bill in circulation now is the $100 bill-- there are no more $500 bills in circulation. And we have to report any cash withdrawals in excess of $10,000." I left contemplating just how much money $95,000 was and I arrived at this: one thousand dollars a month for eight years.
I wonder how many people would have turned in that much cash if they knew they were legally in the clear. Not many, I'd guess.
I'd also imagine the money would come from the scammers. Not from the bank. If I write you a check for $95,000 and I don't have that much on my account, then it bounces and you don't get the money, right. We can conclude the scammy company paid for it and their advertisement how to make %95k in 3 weeks was actually pretty accurate.
Reminds me of that British ad company which sent out emails to millions of people promising $10,000 for the first to respond with their name, address, social security number, and bank details. One guy actually responded, and they went to visit him to hand over the $10k :)
I'm sure that many of us set personal values that are more or less progressive than society's moral foundations, and that's a reasonable reason to not keep the money. And donating $100k to charity does not necessarily mean it will go to a good cause. Not all charities materialize "good effect" on society with cash contributions, even if advertised. It may have helped a charity, but it could have also been swallowed away into beauracracy. It doesn't make him a wuss to have returned the cash.
I miss BBSes for exactly this, too.
The story is well-written, and if you're looking to spend an hour reading an entertaining story, I suggest you do. Otherwise...
tldr: Patrick did not get to keep the money. He gave the check back in exchange for a settlement letter explaining the bank's mistakes. Advertisements for a DVD version of the story and tip requests appear before and after part 9, as well as at the bottom of the first page.
1) You deposit a cheque into your account 2) The bank debits the account on the cheque 3) The bank credits the money to the account of the receiver. 4) Cheque clears.
Surely step 2 has been missed out here? The account number on the cheque was probably fake so this sort of thing should have been nipped in the bud straight away.
While people seem to think that placing PayPal links in the article was begging, I don't see people complaining about 37 Signals placing order forms on the web on the Basecamp demo page. So, let me understand... Because he gave the story away for free, asking for a tip makes him lame, but companies who flat out charge for a product are not?
What's less noble, keeping the bank's money, or asking for some of ours?
What gets me puzzled here though, is it seems that it's OK for a company to charge for something (that may even be valueless to many, many people) and it's expected, but if an individual person suggests tipping on their "product" everyone gets their panties in a bunch. He's viewed as weak for returning the money, and annoying for asking for a tip. Oh well, being reasonable isn't always popular.
If you don't want to tip, don't. But it doesn't make what he did any less noble.
I guess my question is, why would he rather have our money than the bank's? Maybe I just have a different set of morals/ethics.
1) Transparency. I thought it was really interesting how candid and transparent the author was with his story. And this was in 1995. In many ways this was an experiment of its time, as he was willing to let all parties involved know about what he was thinking and what others were thinking as well (by republishing the public's opinion letters). You don't see this much of a "black box" in people's activities these days, even with all the social networking status updates. People simply leave out a lot of detail in fear of what others will think, or how it might affect them in some way (personally, professionally, etc...)
2) Big corporations often forget how to relate to their customers. This story exemplifies how nasty and out of touch big corporations often are, even when a loyal customer (10 years is a long time for anything) attempts to negotiate a reasonable outcome. Big companies simply "feel" bigger and stronger than individuals; and they generally are. Millions of people feel insignificant when they're treated so systematically unappreciated. These problems are likely worse today.
3) Insider details revealed. It is interesting to note that he revealed a lot of details that only someone in his position (or work for a bank, news agency, or television studio) would know. That really makes the story interesting because you feel like you're learning about how things work behind the scenes. In particular, it was interesting to follow the route of the check and hear about the clearinghouse bank, as well as how quickly the check landed in the hands of the Fed. Additionally, it was really valuable to see how the media works, specifically for how stories have to be pitched/approved/edited all across a large organization such as the WSJ before it's printed. Also notable was how the radio seemed to take a back seat to television, and would only really come in after national press already covered the story. You walk away from this story thinking you have a better idea of how these systems work.
4) Social engineering / social influence. His approach to getting information, or changing a person's attitude is evident in his anecdotes. He was social engineering in several instances, whether he realized it in those terms or not. It was interesting how he was able to change a person's negative attitude by simply sticking to his guns, but then phrasing things in a way that comforted the other person. There is likely a lot of value in his approaches for all of life's situations (business, friends, etc).
It's hard to imagine that I missed this story when it was originally happening. I certainly remember the OJ trial, and I was very active on BBSes and the Internet in the 80s/90s. Quite awesome that a 15 year old story resurfaced and I got a chance to feel it out now.
I'm pretty sure "ten years loyal customer" goes out the window pretty fast when you're also the guy trying (in their view at least) to defraud the bank out of a hundred thousand dollars.
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