I'm a heavy Apple CarPlay user and I am delighted that my car (a 2016 Seat) has analogue controls that work with it. I know that when I'm required to use the on screen controls for certain functions, I am a less safe driver.
Later I had a bunch of rentals with touchscreen Android Auto, and it was less convenient and less safe than rotary dial Android Auto.
I wish Audi would've kept the rotary dial when they added a touchscreen in their latest infotainment revision.