Its funny to see management types dismiss the programmers as being "airy-fairy" when they talk about things like code quality and technology stacks but then they wonder why things get completed on time, why bugs happen, why sites get hacked etc.
Somebody else has mentioned this analogy before in this thread, but if you had a house built would you say the same thing about the structural integrity? "As long as the floor can support me then thats all that matters", "House dwellers don't care what kind of structural beams are used to support the floor they just want it to not collapse". That kind of a mentality is ok for an average person living in a house but you'd you have to be off your rocker to hire a building manager who said that.