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Comment by anonfunction | Hacker News Reader

The only way to get SLA credits is requesting it. This is very disappointing.

  SLA CREDITS
  
  If you believe your paid application experienced an SLA violation 
  as a result of this incident, please populate the SLA credit request:
  https://support.google.com/cloud/contact/cloud_platform_sla

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That does seem questionable. They should be able to detect who was affected in the first place.

They can. It's a cost minimization thing, a LOT of people don't want to bother with requesting despite being eligible.

This prevents people from pointing the finger at them for not providing SLA credits.

SLACreditRequestsAAS? Who's with me, all I need is a co-founder and an eight million dollar series A round to last long enough that a cloud provider buys us up before they actually have to pay out a request!

This exists for Comcast and some other stuff, I'll ask my roommate what the service is called.

It's https://www.asktrim.com/

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