If you are running a business then always have a good disaster recovery strategy. Split services between cloud providers and make sure your backups are good and offsite. You can do this all with opensource software if you dont want to pay for anything too (and if you have the staff that can do it).

If your business can be "killed" by your provider losing your data you have set yourself up to fail. I am not saying the provider is not to blame, but the burden should also be on the customer for not protecting themselves, what if DO burnt down?

We have yearly DR exercises, we have to bring up about 40 of our 120 production instances, it is a difficult task, but we know we can do it.

Never depend on your provider to save you, always make sure you have planed this out.