We dropped DO from our company usage after similar issues, though honestly DO probably wasn't the right place for our product at that stage of development. What was meant as a POC became technical debt and an outage forced is to come to terms with the fact that by the time the issue happened we had more than enough of our own capacity to run on our own metal.

Kudos to DO for the open incident management. As someone who does this myself, these are often really painful and hard to get right.