The startup claimed they had all their backups on digitalocean, which contained data of Fortune 500 companies.

A startup who has fortune 500 clients must have history. I don't get then why digitalocean says they do not have payment history. Either the startup moved a few weeks ago - but then why don't they have offsite backups if they just moved. Or because they're french they did have payment history but did not have an American credit card to similar.. not sure what's up