Maybe your browser, or some extension, got in your way?
[1] I am tactfully not counting GMail as part of GDocs here because, honestly, Outlook is the one tool that wouldn't come off well in that comparison, and reason #1 is that Outlook's search is terrible; reason #2 is that Outlook doesn't perform at all well in the face of the modern "I want to keep all my mail so that I can search for and find relevant messages whenever I need them", which can be key when dealing with tricksy customers/partners/co-workers, and is handy even in mundane day to day use.
Word and Excel are great for individual productivity. If you use documents and spreadsheets as tools for collaboration, though, Google Docs is much much better overall, even though it's missing many features to which power users have become accustomed.
Sure, you can save a file to OneDrive and have multiple people working on it at the same time. But:
- In my experience, simultaneous editing via OneDrive (whether using the browser or the desktop apps) is more laggy and buggy than with Google Docs
- The commenting functionality is missing lots of features that are essential to my desired collaboration workflow:
i) Ability to give someone access to add comments and suggest changes, but not to accept changes or edit directly
ii) Comment authors are identified, and only they can edit comments they have written
iii) Comments can be received and replied to by email.
The way commenting works in Google Docs encourages collaboration in a way that the simple comments in Word doesn't. If you've not worked somewhere that uses Google Docs for collaboration, it can be hard to know what you're missing.
The key difference I'm talking about is between:
A. Writing a document, and sending a version of that document to one or more other people, so that they can do something with it. (This might involve sending you back feedback or suggestions.)
B. Sharing a link to a 'living' document, with which people can interact in different ways (comment, participate in comment threads, add change suggestions, accept/decline changes).
In my experience, B is much harder to achieve, and unlikely to happen organically, if you use Microsoft Office.
Has anyone here witnessed an organisation that uses Microsoft Office, and where significant progress is made on people's thinking, through their online collaboration on docs/sheets?
I have (for a previous company), and it still hasn't proven worth it at other companies, including my current employer. We use Office 365 exclusively: it's not perfect but, as I say, Excel is streets ahead of Google Sheets in every other way, and that matters for our use cases.
I realize some people don't care about how beautiful a spreadsheet looks, but in presentations or sharing complex information, it matters. And formatting anything complex with charts and such is a major headache in Sheets (like my latest struggle to get annotations to properly appear, or move a single peak data label so it isn't cut off from displaying).
For plain-old Excel with version control, save your Excel files in Dropbox. MSFT might also offer a cloud version with version control but I have no experience with it.
Disclaimer: despite working for Google, I don't know that much about the suite.